SNP Security guard, Peter Hodge, has been awarded an Australia Day Achievement Award for his service to the National Library of Australia. Hodge was presented with the award by the Director-General of the National Library of Australia, Ms Anne-Marie Schwirtlich.
Ms Schwirtlich says Peter has been in the role for more than seven years and “consistently goes the extra mile to provide assistance and support for staff.”
“Peter is well known to National Library staff for the high levels of customer service he provides in his role manning the Security Control Centre,” says Ms Schwirtlich.
“As we enter the library each morning, he somehow manages to do his busy job, greet us all by name, say good morning and hand out passes, open doors, answer the phone and handle enquiries always in his calm and unflappable manner. Peter has also ensured that a range of serious incidents have been managed professionally, minimising the potential for damage or harm to the Library and its staff
“Peter has been an outstanding contributor to the Library and his good nature, support, knowledge and professionalism are highly valued,” says Ms Schwirtlich.
Sean Giddings, SNP Security ACT Branch Manager, says it’s extremely rare for a contractor to be recognised by the National Library of Australia in this way.
“This award is an outstanding recognition of Peter’s many years of service, his can-do attitude and his approach to providing the best customer service, day in and day out.
“It also demonstrates that long-term strategic partnerships can be formed between contractors and clients to achieve mutually beneficial results,” says Giddings.
IMAGE: Director-General of the National Library of
Australia, Ms Anne-Marie Schwirtlich, presents SNP Security guard, Peter Hodge,
with his Australia Day Achievement Award.
