With the systems integration market in retail estimated at around $5.5 billion world-wide in 2010, systems integrators that can provide more creative security solutions will have a great opportunity to take a bigger slice of this market.
IMS Research’s latest end-user research focuses on video surveillance and security in the banking & finance, city surveillance, critical infrastructure, retail and transport markets. The reports identify the key risks, critical success factors, decision process and technology trends for each market.
According to report author, Ewan Lamont, “When we asked end-users what they were looking for in a systems integrator, the majority would say they were looking for companies that took the time to understand their business, ask them about their needs and provide specific solutions to their specific problems: making them feel valued. The biggest concern was regarding companies just pushing equipment sales and not looking at the bigger picture”.
For more information please contact: Niall Jenkins – Research Manager –
niall.jenkins@imsresearch.com
