The global security industry is growing at a rapid pace. More professional and coordinated operations across disciplines and geographical borders among criminals, is one of the drivers of the increased demand for advanced security services. This calls for more intense surveillance and security, according to the Europol “Serious and Organized Crime Assessment Report”. Gartner puts the global security market at $86bn, with annual growth of close to nine percent, citing “growing complexity of attacks”.
At the same time the security industry finds itself in a consolidation phase, adapting new technologies with a strong focus on digital services and offers as Security as a Service. Intense competition in the industry are also squeezing profits, forcing security companies to focus on more logistically efficient solutions, cost savings, and smarter and safer interactions between security staff.
Out-dated communications routines
An important factor for safe and efficient security monitoring is the successful coordination and interconnection between guards and security control centres while patrolling, especially when covering large areas such as shopping malls, hotels, airports, event venues, logistics centres etc. However, most security staff around the world still uses traditional and out-dated two-way radios (walkie-talkies) with a momentary button to switch from voice reception mode to transmit mode, when communicating. Building radio networks, programming and providing two way radios is complicated and time consuming. This is ancient and inefficient communication technology, not suitable for an industry with low margins that also needs to be in the technological forefront, aiming to be secure, flexible, efficient and profitable…Click HERE to read full article.