ESET has found internet users in Australia and New Zealand have strong knowledge of cybersecurity best practices, but rarely apply these at home. ESET’s whitepaper, “ESET Australia and New Zealand cyber-savviness report: understanding and driving cybersecurity best practices” analyses the results of a survey of more than 1,300 online users across Australia and New Zealand.
The survey found respondents practice significantly riskier behaviour on personal devices, despite these holding highly sensitive information such as banking details, than on work devices.
Almost half the survey respondents (48%) stated they would make a purchase online and have their credit card details stored on these websites for convenience, compared to only 13% who would at work. Also, over a quarter of respondents (27%) use the same password for all accounts on their personal device, in comparison to only 16% at work.
| Action | Personal device / at home | Work device / at work |
| Make purchases online and have credit card details stored on these websites for convenience | 48% | 13% |
| Make purchases online and have credit card details stored on mobile apps for convenience | 20% | 9% |
| Create passwords based on their favourite word/phrase/name/personal detail | 35% | 18% |
| Use the same password for all/most accounts | 27% | 16% |
| Use public Wi-Fi or computers when they are available | 49% | 26% |
| Click on banner ads | 25% | 9% |
| Accept incoming requests on social media | 24% | 10% |
| Download/torrent videos and music from non-official sources | 19% | 7% |
Nick FitzGerald, Senior Research Fellow at ESET, said the results were concerning, with the complexities and volumes of malware growing every day.
“Weak cybersecurity behaviours on personal devices can lead to ease of identity theft, ransomware attacks, phishing, and more. Seemingly small things, like your passwords, could be the gateway hackers and e-criminals are looking for,” says FitzGerald. “Keep your passwords long, complex, and different on every site. This can make them difficult to remember, and even more difficult if you follow the typical advice that you change them regularly. Password managers can eliminate most of that hassle, even enabling you to automatically change your passwords with each login.”
The survey also assessed the respondents’ top cybersecurity concerns today and for the future. The top three concerns all related to the security of banking and personal details:
- Use of free apps and software (39%)
- Online purchases (37%)
- Internet banking (36%)
Top concerns for the future were:
- Internet and mobile banking (48%)
- Making purchases online (31%)
- Social networks (31%)
“While the concerns expressed in the survey results are understandable, the biggest near-future concern for most internet users we have identified at ESET is the damage and disruption of a ransomware event,” FitzGerald cautions.
About ESET
Since 1987, ESET has been developing award-winning security software that now helps over 100 million users to Enjoy Safer Technology. Its broad security product portfolio covers all popular platforms and provides businesses and consumers around the world with the perfect balance of performance and proactive protection. The company has a global sales network covering 180 countries, and regional offices in Bratislava, San Diego, Singapore and Buenos Aires. For more information visit www.eset.com or follow us on LinkedIn, Facebook and Twitter.
