Solution capabilities such as mobile applications and advanced data analytics give workers fast and easy access to the tools they need prevent tragedy
Unisys Corporation has announced the global availability of FamilyNow, a comprehensive, next-generation case management software solution that helps government social services agencies protect children at risk. With FamilyNow, social services agencies can apply new technologies to manage caseloads and identify the right services to address each family’s situation.
FamilyNow features modules for solving the problems of families in need – intake, investigation, case management, eligibility, financial management, provider management and administration – to make it easier for case workers to take action and improve outcomes. FamilyNow was built for child and adult protective services and also can be used to support community mental health and juvenile justice programs.
“In recent years, the needs of children and seniors have grown in complexity and scale, while budget constraints have made it difficult for social services workers to address those needs,” said Mark Forman, global head of Public Sector at Unisys. “FamilyNow gives workers the automation and modern tools they need to manage large caseloads and improve decision-making and effectively collaborate, resulting in faster and better resolution of crisis situations and prevention of tragedies.”
FamilyNow is now available globally. It includes secure mobile applications, which are easy to use across multiple devices, enabling workers to capture, submit and analyse the critical data they need to do their jobs from anywhere and at any time. The solution also provides features to address dangerous situations, such as a panic button and geo-locator that can alert authorities if the safety of a field worker is threatened.
In addition, FamilyNow features advanced analytics and modeling to provide fact-based recommendations on a case-by-case basis to help workers make informed and expedited decisions. Configurable dashboards and analytics also provide key information for employees at all levels of the agency to continuously improve outcomes. The solution’s cloud-based, service-oriented architecture makes it easy for clients to adapt as social needs change or government policies and industry practices evolve.
“There still are too many stories of children or others who suffer because of systems failures, lack of collaboration or other preventable situations. With FamilyNow, social services organisations will be able to modernise quickly without the failures and cost overruns of the rip-and-replace, mega application approach. The result is that children and seniors can be better protected from danger,” said Forman.
For more information on Unisys FamilyNow, go to http://www.unisys.com/FamilyNow.
About Unisys
Unisys is a global information technology company that specialises in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytics, cloud and infrastructure services, application services and application and server software. For more information, visit www.unisys.com.
