Datto’s latest State of MSP Report surveyed more than 1,800 managed service providers (MSPs) worldwide – including 526 from APAC – to provide insights into the current state of the thriving MSP industry.
Here are some of the key findings from the report:
- 97% of MSPs offer cloud-based infrastructure design and management, indicating that the shift to the cloud is well underway among SMBs
- Cloud Use is Now Ubiquitous Among SMBs
It’s been bandied about for years, but SMB cloud use has finally gone mainstream. Nearly all respondents said that their clients have shifted workloads to the cloud. Nearly two in five MSPs said that their clients have between 25% and 50% of workloads in the cloud today. Half said they have between 50% and 75% in the cloud. This shift is projected to continue over the next three years. Of those, 53% said that more than three-quarters of client workloads would be in the cloud. Not surprisingly, on-prem server use is in decline. Only 5% of MSPs expect on-premises server use to increase over the next three
- 99% of MSP clients are using the cloud in some capacity
- 50% of MSP clients have shifted more than half of their workloads to the cloud
- Which Workloads?
Of the workloads already in the cloud, the respondents said that databases, email, and application servers were most common (and expected to continue to be most common in the next three years). File servers, office productivity applications, print servers, and domain controllers have also been moved into the cloud. Of those, print servers and domain controllers are least expected to be off-prem in the next two years.
- 87% Email Servers
- 88% Database Servers
- 84% Application Servers
- Geo trend: In APAC, 6 in 10 of the responding MSPs expect 75% or more of databases to be in the cloud in the next 2 years. By comparison, only 4 in 10 North American MSPs expect 75% of databases in the cloud. APAC is ahead of the curve with application servers as well. Among respondents, they have the largest percentage of app servers in the cloud today, and more than half expect 75% or more to be in the cloud in 2 years.
